Network overview
2,400 sites · 6 regions · 16 Aug – 14 Sep 2026 · refreshed 14 Sep 2026, 09:40
Sev 1 at Hollmouth Hub: sortation line 2 down — inbound backlog building. 48,200 parcels affected, open 3h 28m, no owner yet.
Open INC-3107Parcels handled
31.5Mparcelsdown 0.5%
1,049,010 a day · vs. prior 30 days
On-time delivery
95.5%No change
Peer median 93.5% · vs. prior 30 days
Cost per parcel
$0.91down 0.3%
Peer median $0.98 · vs. prior 30 days
Sites in breach
57of 2,400down 12
264 more on watch · vs. prior 30 days
On-time delivery
Parcels delivered inside their promised window, by day
- This network
- Peer median
95.5%2.0 pts above the peer median in the last 30 days
On-time by region
Six regions in the last 30 days
- Inland96.4%, 8 sites in breach
- Southern96.1%, 3 sites in breach
- North96.1%, 6 sites in breach
- Coastal95.6%, 10 sites in breach
- Metro95.3%, 14 sites in breach
- Harbour94.5%, 16 sites in breach
- Region
- Peer median 93.5%
Volume against capacity
Parcels handled each day
- Parcels
- Capacity
Busiest: Friday 28 Aug 2026, at 91% of capacity. Parcels a day, zero on the axis.
Exceptions by region and weekday
Per 1,000 parcels handled in the last 30 days
Highest: Harbour, Mondays — 9.5 per 1,000 parcels
| Region | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|---|
| Metro | |||||||
| Harbour | |||||||
| Coastal | |||||||
| North | |||||||
| Inland | |||||||
| Southern |
- 3.5
- 4.5
- 5.5
- 6.5
- 7.5
- 8.5
Sites that need attention
In breach, ranked by parcels delivered late in the last 30 days
- Normoor DepotMetro · On-time 1.2 pts under 90%88.8%9,815 late
- Quarrholt DepotHarbour · On-time 0.5 pts under 90%89.5%8,435 late
- Brackwater DepotCoastal · On-time 2.1 pts under 90%87.9%8,278 late
- Aldford Depot 2Inland · Over capacity, 101%97.4%2,661 late
- Belbridge Micro-hubMetro · On-time 1.7 pts under 90%88.3%2,132 late
- Penford Micro-hubCoastal · On-time 1.8 pts under 90%88.2%1,983 late
- Emberdale Micro-hubInland · On-time 0.7 pts under 90%89.3%1,788 late
- Eldhaven Micro-hubMetro · On-time 0.3 pts under 90%89.7%1,649 late
- Embergate Micro-hubMetro · On-time 1.9 pts under 90%88.1%1,631 late
Not yet resolved
5 incidents, most severe first
- Sev 1Sortation line 2 down — inbound backlog buildingHollmouth Hub · open 3h 28mNo owner
- Sev 2Coastal depot missing 9 of 34 drivers on early shiftValehaven Depot · open 2d 3hNo owner
- Sev 2Linehaul from the inland hub arrived 3h 10m lateMarton Hub · open 10h 35mIdris Laine
- Sev 3Locker bank doors not releasing after 20:00Stanholt Pickup 1 · open 3d 13hNo owner
- Sev 3Handheld firmware 4.12 duplicating scans at 12 sitesStanby Micro-hub · open 2d 19hElin Sato